Information We Collect
When you visit this site, we may collect certain types of information from you, such as information you voluntarily provide via forms, applications, etc. We may also collect information about you from your online browsing and transactions, including your preferences, pages visited, technical information regarding your computer and operating systems, such as your Internet Protocol (IP) address, domain name, and system configuration and settings. In addition, we collect phone contacts and images in the mobile app when you share the app. SMS consent and Phone numbers will never be shared with third parties, affiliates, and anyone under any circumstances.
Individualized Password
When you sign up for online access to loan-related information, you are asked to create your own username and password to access information related to your loan file. This information is encrypted during transmission. We allow you to select your own personal username (email address) to sign on. We strongly recommend that you use your own email address and not a shared email address that may be accessed by multiple parties.
Security Questions
Your originator may ask you to set up four security questions and answers, as well as a phrase and site image that will be associated with your account. If we ever need to confirm your identity, your correct answers to the security questions in conjunction with the phrase and site image will help us verify your identity.
Cookies
‘Cookies’ are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer’s hard drive. Texana Bank, Inc. d.b.a. Texana Mortgage may set and access cookies on your computer to track and store identifying information about you. We also may gather information about you using cookie technology. For example, Texana Bank, Inc. d.b.a. Texana Mortgage may assign a cookie to you to limit the amount of times you see particular information. Please note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to eliminate cookies, the full functionality of the Service may be impaired for you. We encode our cookies so that only we can interpret the information stored in them.
We collect nonpublic information about you from the following sources: (i) information we receive from you on applications or other forms; (ii) information about your transactions with us, our affiliates, or others; and (iii) information we receive from a consumer reporting agency.
We do not disclose any nonpublic information about our customers or former customers to any third party, except as permitted by law.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.